Job Description
Job Description
Genoray America is a fast-growing company that specializes in X-Ray medical devices. As a company specializing in research, developing, manufacturing and sales, Genoray has been recognized as a leading company in the C-Arm industry in South Korea and remains a leader in this market. We pride ourselves on being an exporting company and we will continue to spread the reputation of South Korea and Genoray across the World.
*This is an entry-level position, and we are willing to train**
Our Service Technicians use technical skills to diagnose issues when they arise to keep medical and dental X-Ray equipment operating properly. The Service Technician will install, troubleshoot, and make repairs on equipment while providing a relationship of trust that enables loyalty, satisfaction, and assurance to our clients.
Responsibilities :
* Manages service calls and work orders for each job in a timely manner.
* Troubleshoots heavy medical and dental equipment and mechanisms onsite and/or remotely.
* Performs service, maintenance, repair, training, and installation on: C-Arm, Mammography, 2D, 3D, and IOS-I0X equipment.
* Performs hazard assessments and maintains a high standard of safe work practices and quality control.
* Performs routine preventative maintenance.
* Follows company and OSHA safety rules and guidelines. Avoids injuries and damage to property, loss of unused materials and clean-up of work area debris.
* Manages customer relationships to boost customer retention and satisfaction.
* Provides information and recommends services to the sales team.
* Completes all necessary company training in a timely manner.
* Performs other duties as assigned by management.
Skills
* Strong customer service; professionalism
* Written and verbal communication
* Problem-solving; attention to detail
* Time management and organizational skills
* Excellent knowledge of computers, tools, and machinery
Minimum Requirements
* 1+ years of Technician (Preferred)
* Be able to travel outside of the U.S
* Language Requirement: Fluent written and verbal in English and Spanish
* Must have a cell phone and reliable transportation
* License/Certification: Driver's License (25%)
Genoray America Inc. covers 100% health premiums for employees and their dependents!
Job Type: Full-time
Schedule:
* 8-hour shift
* Monday to Friday
Work Location: In person
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
Pay: $25.50 - $30.00 per hour
Work Location: In person
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