Collections Specialist Job at Engage Search, LLC, Brentwood, TN

  • Engage Search, LLC
  • Brentwood, TN

Job Description

Job Description

Job Description

Basic Function:                                                     

Responsible for collection, cash posting and invoicing on a daily basis. Maintain all assigned customer accounts, including communication on past due, reconciliation, problem resolution, follow up and reporting.  

Responsibilities:

  • Perform daily billing functions and generate invoices.
  • Prepare and post cash receipts to customer accounts.
  • Research discrepancies and escalate to the appropriate department as necessary.
  • Maintain all records, files and backup documentation related to accounts receivables.
  • Review an aging report on a daily basis.
  • Initiate, track and maintain all records/files associated with collection activities for each account to include negotiated payment schedules and customer communications.
  • Ensure company adherence to corporate credit policies and procedures for consistent handling of collection matters to minimize company risk.
  • Maintain accurate customer information in database according to company procedures
  • Research and respond to all accounts receivable inquiries in a prompt manner.
  • Respond to credit reference inquiries with pertinent credit information in accordance with company procedures as necessary.
  • Process month end customer reconciliations.
  • Store permanent accounts receivable reports as required including:
  • Accounts receivable aging
  • Uninvoiced report
  • Operate standard office equipment to include:
  • Computer with printer - Calculator - Multi-line telephone
  • Photocopy machine - Facsimile machine
  • Perform other related duties as assigned.

Skills:

  • Intermediate Excel/Microsoft Office
  • Professional Customer Service?

Education/Training:

Job Tags

Permanent employment, Work at office

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